Terms of Use and Privacy Policy
This REDTIGER Products and Services Privacy Policy (“Privacy Policy”) describes the information collected, used, shared or stored by REDTIGER TECH, Inc. (collectively, “REDTIGER” or “we”), including personal information or a combination of data from which your information can be reasonably inferred (such as your email address and mobile phone model).
This policy may not be revised or updated from time to time to reflect changes in our practices regarding the processing of personal data, personal information or changes in applicable laws. We recommend that you read this policy carefully and check this page regularly to learn about any changes we may make in accordance with the terms of this policy.
This policy was last updated on May 25, 2025
1. Personal Information Collection
The purpose of our collection of personal information is only to provide and improve the functionality of our applications and products. The information collected by “Redtiger Cam” includes:
1.1 Registration and Account Information: When you register or log in, we will collect your personal information, including: email, name, last name, for verification and management of your account, identity to ensure account security, and send important notifications. You can delete your account at any time through account settings or contact customer service.
1.2 Third-Party Account Login
We support login to this application via third-party platforms such as Facebook, Google, Apple, and Twitter. When you choose to log in using a third-party account:
- a.Information Collection:With your authorization, we will obtain your basic personal information (such as username, email address, profile picture, unique identifier, etc.) from the third-party platform to create a local account and provide our services.
- b.Permission Control:Third-party login will only request the necessary permissions. You can control the scope of information shared through the third-party platform during authorization. We will only use the information within the scope of your consent and will strictly protect your data in accordance with this Privacy Policy.
- c.Third-Party Policies:The use of your third-party account is governed by the privacy policy and terms of service of the respective platform. Please refer to the relevant privacy policy of the third-party platform.
- d.Revoking Authorization:You may unlink your third-party account through the account settings within the application.
- e.Disclaimer:We are not responsible for the privacy practices of third-party platforms. You are solely responsible for any risks that may arise from using third-party login.
1.3 User feedback information: When you submit feedback on a problem in the application, we will collect the personal information you submit when you submit the feedback (email address and description of the problem you encountered) so that we can analyze the problem, contact you and provide you with services.
1.4 Technical information of the device: In order to continuously improve your experience, help you with problems you may encounter, and provide updates for REDTIGER dashcams, we will collect your device information, including device model, firmware version number, mobile operating system version, and application crash logs and diagnostic information.
2. Use of personal information
We use the collected information to provide, develop and improve products and services, including evaluating and making suggestions on the features of applications and products. We may use your contact information to send you this information and invite you to participate in surveys about the use of our applications or products.
2.1 We only use your data for anonymous aggregated statistics, such as "70% of users set 4K resolution" and "50% of users set the collision alarm to low", which help us analyze and improve application or product features. "Redtiger Cam" reserves the right to use and disclose anonymous aggregated statistics or unilaterally authorize third parties for any purpose.
2.2 Unless otherwise provided in this Privacy Policy or you have not received prior notice of updates to this Privacy Policy, your personal information will not be used for other purposes, including third-party marketing promotions, personalized advertising, other commercial purposes unrelated to the dashcam function, and will not be sold, rented or traded.
3. Sensitive Personal Information
Except as provided herein, we will not attempt to collect or otherwise process sensitive personal information in the normal course of business. If we need to process your sensitive personal information for any reason, we will take one of the following legal sanctions:
- Your consent: We may obtain your explicit consent to process your sensitive personal information in accordance with applicable law before processing it (this law only applies to completely autonomous processing and does not apply to any necessary or mandatory processing);
- Compliance with applicable laws: We may process your sensitive personal data where required or permitted by applicable law (for example, to comply with our diversity reporting obligations);
- Establishment, innocence or defense of legal charges: We may process your sensitive personal data where necessary to establish, innocence or defense of legal charges;
- Detection and prevention of crime: We may process your sensitive personal data where necessary to detect or prevent crime (for example, fraud prevention).
If you provide us with sensitive personal information, you must ensure that the disclosure of such data to us must be lawful and that you ensure that there is a valid legal basis for processing such sensitive personal information.
4. Disclosure of Personal Information
We disclose personal data to the following parties for legitimate business purposes and to operate our applications, products or services to you in accordance with applicable laws:
- You and, where appropriate, your designated representatives;
- Legal and regulatory authorities upon request, or to report any actual or suspected violation of applicable laws or regulations;
- Accountants, auditors, consultants, lawyers and other external professional advisors to REDTIGER, subject to binding contractual confidentiality obligations;
- Any relevant party, regulator, government authority, law enforcement agency or court, to the extent necessary for the establishment, exoneration or defense of legal charges;
- Any relevant party, regulator, government authority, law enforcement agency or court, for the prevention, investigation, detection or prosecution of criminal offenses or the enforcement of criminal penalties;
- Any relevant third-party acquirer or successor in the event that we sell or transfer all or any relevant part of our business or assets (including in the case of reorganization, dissolution or Istanbul);
- Any relevant third-party project, our application uses third-party advertisements, plug-ins or content. If you choose to interact with any such advertisements, plug-ins or content, your personal data may be shared with the relevant third-party project. We recommend that you review the privacy policy of a third party before interacting with its ads, plugins or content.
If you engage a third-party processor to process personal data, the processor will be subject to binding contractual obligations:
- Process personal data only in accordance with our prior advance instructions;
- Take measures to protect the confidentiality and security of personal data; and any other requirements under applicable law.
5. Security
5.1 Personal information security restrictions are of great importance to us. We will make commercially reasonable efforts to protect the security of your personal information and implement commercially reasonable procedures to prevent unauthorized access, use or disclosure of your personal information. Despite the above measures, you should be aware that "Red Tiger Camera" cannot completely avoid security risks associated with personal information.
5.2 You have the right to access, correct or delete your personal information and withdraw location or media permissions. If you want to delete the personal information you registered through the application, please open the link in your browser:
http://h5.redtigercam.com/deregister.html
5.3 You may have the following rights in relation to the processing of your personal information:
- The right not to provide us with your personal data (however, please note that if you do not provide us with your personal data, we will not be able to provide you with full support for our applications, products or services, for example, we may not be able to process your request without the necessary details);
- The right to request access to or a copy of your personal data, as well as information about the nature, processing and disclosure of those personal data;
- The right to request correction of any inaccuracies in your personal data;
- The right to request, on legitimate grounds, the deletion of your personal data; or the restriction of processing of your personal data;
- To the extent applicable, to be able to transmit certain personal data to another controller in a structured, commonly used and machine-unique format;
- If we process your Personal Data based on your consent, you have the right to withdraw that consent (note that such withdrawal will not affect the lawfulness of any processing conducted prior to the date we receive notification of such withdrawal, nor will it affect our processing of your Personal Data under any other available legal basis); and the right to lodge a complaint with a data protection authority regarding the processing of your Personal Data.
6. You should assist us to protect the security of your personal information. For example, do not reveal your personal password.
7. Collection and use of personal information of young people
7.1 We recommend that minors under the age of 18 use "Redtiger Cam" with the permission and guidance of their legal guardians.
7.2 "Redtiger Cam" will not use the personal information of minors, nor will they disclose identifiable information to any third party. Guardians have the right to refuse further collection of personal information of the guardian by "Redtiger Cam", Or ask "Redtiger Cam" to delete the personal information of the ward.
8. Amendments to this Privacy Policy
8.1 This Privacy Policy allows for adjustments. If we make any substantial adjustments to the method of using your personal information, we will notify you through the email address you provided or through the announcement on the website.
8.2 The e-mails sent by us containing such change notices shall without doubt constitute an effective part of the said change notices. If you do not want us to change our use of your personal information, you must notify us well in advance of your desire to stop using your account with us. Your continued use of "Redtiger Cam" will be deemed to be your acknowledgment and agreement to be bound by the terms of such changes in the notice.
9. Permissions We Request
In order to provide specific functionalities and improve your user experience, the app may request access to the following permissions on your device:
9.1 Precise Location Permission
We may request access to your precise location in order to provide location-based features, such as navigation, location tracking, and location-based recommendations. Your location data will only be collected and used with your explicit consent.
- Purpose: Location-based services and navigation functionalities.
- How We Use: We use your location data to deliver relevant services and improve user experience. We only access location data while the app is in use, unless you allow background location access.
- - Your Control: You may enable or disable location access at any time through your device’s privacy settings.
9.2 Bluetooth Permission
Our app may request Bluetooth permission in order to connect with nearby devices, such as accessories or smart devices, that enhance the functionality of the app.
- Purpose: To pair with devices or accessories that require Bluetooth connectivity (e.g., syncing data with other devices).
- How We Use: Bluetooth data is used to detect and communicate with other devices in proximity, but the app will not collect or store this information without your consent.
- Your Control: You can manage or revoke Bluetooth access from the privacy settings on your device at any time.
9.3 Access to Photos and Media
The app may require access to your device’s media library, including photos and videos, for features that allow you to upload, share, or customize your app experience with images.
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Purpose: To allow users to upload photos, customize profiles, and share media within the app.
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How We Use: We only access media that you explicitly select and choose to share within the app. The app does not automatically scan or collect media from your device without your permission.
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Your Control: You can manage or disable access to your photos and media at any time via your device’s settings.
10. About VPN
10.1 VPN Feature
Our application contains a virtual private network (VPN) function, which solves the problem (especially for Android phones): when our application is connected to the dashcam, your phone may not be able to access the Internet at this time, such as you cannot receive and send emails, instant messages or notifications, so our application provide a "Stay to Internet connection" function, that is, the app can connect to the dash cam while the phone can stay on the internet connection,which will not be turned on without your authorization or consent. By using this function, you confirm and agree that:
- The VPN is intended solely for lawful use.
- You are solely responsible for any content accessed or transmitted while using the VPN.
- We may restrict or terminate access to the VPN in case of misuse, abuse, or violation of applicable laws or terms.
- If the VPN feature is powered by a third-party service provider, you agree to their terms and policies, which will be made available to you.
10.2 VPN Data Collection and Usage
We are committed to protecting your privacy when using our VPN feature. Here's how we handle data:
- we do not collect, log, or store any personal information, including your browsing activity, connection logs, IP addresses, DNS queries, or other identifiable data. All VPN sessions are designed to be private and secure.
- We may collect anonymized performance metrics (e.g., connection success/failure, speed) to improve service reliability.
- If a third-party VPN provider is used, some connection data may be processed by them in accordance with their privacy policy, which will be disclosed within the app.