Terms of Use and Privacy Policy

This REDTIGER Products and Services Privacy Policy (“Privacy Policy”) describes the information collected, used, shared or stored by REDTIGER TECH, Inc. (collectively, “REDTIGER” or “we”), including personal information or a combination of data from which your information can be reasonably inferred (such as your email address and mobile phone model).

This policy may not be revised or updated from time to time to reflect changes in our practices regarding the processing of personal data, personal information or changes in applicable laws. We recommend that you read this policy carefully and check this page regularly to learn about any changes we may make in accordance with the terms of this policy.

This policy was last updated on May 25, 2025

1. Personal Information Collection

The purpose of our collection of personal information is only to provide and improve the functionality of our applications and products. The information collected by “Redtiger Cam” includes:

1.1 Registration and Account Information: When you register or log in, we will collect your personal information, including: email, name, last name, for verification and management of your account, identity to ensure account security, and send important notifications. You can delete your account at any time through account settings or contact customer service.
1.2 Third-Party Account Login

We support login to this application via third-party platforms such as Facebook, Google, Apple, and Twitter. When you choose to log in using a third-party account:

1.3 User feedback information: When you submit feedback on a problem in the application, we will collect the personal information you submit when you submit the feedback (email address and description of the problem you encountered) so that we can analyze the problem, contact you and provide you with services.
1.4 Technical information of the device: In order to continuously improve your experience, help you with problems you may encounter, and provide updates for REDTIGER dashcams, we will collect your device information, including device model, firmware version number, mobile operating system version, and application crash logs and diagnostic information.
2. Use of personal information

We use the collected information to provide, develop and improve products and services, including evaluating and making suggestions on the features of applications and products. We may use your contact information to send you this information and invite you to participate in surveys about the use of our applications or products.

2.1 We only use your data for anonymous aggregated statistics, such as "70% of users set 4K resolution" and "50% of users set the collision alarm to low", which help us analyze and improve application or product features. "Redtiger Cam" reserves the right to use and disclose anonymous aggregated statistics or unilaterally authorize third parties for any purpose.
2.2 Unless otherwise provided in this Privacy Policy or you have not received prior notice of updates to this Privacy Policy, your personal information will not be used for other purposes, including third-party marketing promotions, personalized advertising, other commercial purposes unrelated to the dashcam function, and will not be sold, rented or traded.
3. Sensitive Personal Information

Except as provided herein, we will not attempt to collect or otherwise process sensitive personal information in the normal course of business. If we need to process your sensitive personal information for any reason, we will take one of the following legal sanctions:

If you provide us with sensitive personal information, you must ensure that the disclosure of such data to us must be lawful and that you ensure that there is a valid legal basis for processing such sensitive personal information.

4. Disclosure of Personal Information

We disclose personal data to the following parties for legitimate business purposes and to operate our applications, products or services to you in accordance with applicable laws:

If you engage a third-party processor to process personal data, the processor will be subject to binding contractual obligations:

5. Security
5.1 Personal information security restrictions are of great importance to us. We will make commercially reasonable efforts to protect the security of your personal information and implement commercially reasonable procedures to prevent unauthorized access, use or disclosure of your personal information. Despite the above measures, you should be aware that "Red Tiger Camera" cannot completely avoid security risks associated with personal information.
5.2 You have the right to access, correct or delete your personal information and withdraw location or media permissions. If you want to delete the personal information you registered through the application, please open the link in your browser: http://h5.redtigercam.com/deregister.html
5.3 You may have the following rights in relation to the processing of your personal information:
6. You should assist us to protect the security of your personal information. For example, do not reveal your personal password.
7. Collection and use of personal information of young people
7.1 We recommend that minors under the age of 18 use "Redtiger Cam" with the permission and guidance of their legal guardians.
7.2 "Redtiger Cam" will not use the personal information of minors, nor will they disclose identifiable information to any third party. Guardians have the right to refuse further collection of personal information of the guardian by "Redtiger Cam", Or ask "Redtiger Cam" to delete the personal information of the ward.
8. Amendments to this Privacy Policy
8.1 This Privacy Policy allows for adjustments. If we make any substantial adjustments to the method of using your personal information, we will notify you through the email address you provided or through the announcement on the website.
8.2 The e-mails sent by us containing such change notices shall without doubt constitute an effective part of the said change notices. If you do not want us to change our use of your personal information, you must notify us well in advance of your desire to stop using your account with us. Your continued use of "Redtiger Cam" will be deemed to be your acknowledgment and agreement to be bound by the terms of such changes in the notice.
9. Permissions We Request

In order to provide specific functionalities and improve your user experience, the app may request access to the following permissions on your device:

9.1 Precise Location Permission

We may request access to your precise location in order to provide location-based features, such as navigation, location tracking, and location-based recommendations. Your location data will only be collected and used with your explicit consent.

9.2 Bluetooth Permission

Our app may request Bluetooth permission in order to connect with nearby devices, such as accessories or smart devices, that enhance the functionality of the app.

9.3 Access to Photos and Media

The app may require access to your device’s media library, including photos and videos, for features that allow you to upload, share, or customize your app experience with images.

10. About VPN
10.1 VPN Feature

Our application contains a virtual private network (VPN) function, which solves the problem (especially for Android phones): when our application is connected to the dashcam, your phone may not be able to access the Internet at this time, such as you cannot receive and send emails, instant messages or notifications, so our application provide a "Stay to Internet connection" function, that is, the app can connect to the dash cam while the phone can stay on the internet connection,which will not be turned on without your authorization or consent. By using this function, you confirm and agree that:

10.2 VPN Data Collection and Usage

We are committed to protecting your privacy when using our VPN feature. Here's how we handle data: